My 18+ years at Resideo have been a testament to my dedication to bridging the gap between technical complexity and audience comprehension. Starting in tech support, I gained a deep understanding of our products and user needs. This invaluable experience propelled me into content development, where I combine my technical knowledge with a passion for clear communication to create impactful resources for engineers, contractors, and homeowners alike. I'm a quick learner and a tech enthusiast, always seeking new ways to leverage technology to deliver engaging and compelling content.