Accountability is critical today, as organizations around the world continue to adapt to hybrid workforces demanding more flexibility. But flexibility without accountability often leads to...

With layoffs rampant and leadership structures in flux, thousands of workers are being promoted (with or without better titles and pay) into leadership positions. Only 28.7 percent believe...

Every conversation failure costs an organization thousands of dollars and up to a week’s worth of workdays in lost time and resources. Conversation failures are rampant—they happen when...

Most employees feel frustrated, concerned, upset, or discouraged at some point during the workday. Because either they disagree with their boss, dont support a colleagues suggestion, or...

Organizations innovate rapidly and execute effectively to the degree that their people hold one another accountable. In this session, you’ll learn how to build cultures of accountability,...

It was time for the annual employee engagement survey and Roger was eager to see his teams results. He was sure his teams positive scores would show his higher-ups he was a good leader.

People sometimes ask me: Is it okay for me to give critical performance feedback by email? Obviously, face-to-face feedback is ideal, but in todays global workplace, the people we need to...

Shortly after the Berlin Wall fell, Leonid Kravchuk took the oath of office as the democratically elected leader of the Ukraine. Prior to holding the new position, his IT organization could...

After more than 20,000 interviews, 10,000 hours of observation, and 25 years of research, we identified an important answer to the question: How can we significantly improve bottom-line...

Are there moments in our day that matter far more than otherswhen the way we behave has a profound and disproportionate effect on many things that follow? And secondly, if such moments...