Facilitation Skills Certificate
Apply advanced-level facilitation skills to increase your professional credibility.
This hands-on workshop is designed to move you beyond fundamental facilitation skills and into the realm of higher-level meeting facilitation. You will also practice techniques, receive feedback, and walk away with new strategies.
Effective facilitation skills are needed to build consensus around a topic, ask questions that guide a group toward an action plan, and manage participants inclined not to engage with one another. Earning this facilitation certificate will help you move beyond relying on fundamental facilitation techniques.
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Effective facilitation skills are needed to build consensus around a topic, ask questions that guide a group toward an action plan, and manage participants inclined not to engage with one another. Earning this facilitation certificate will help you move beyond relying on fundamental facilitation techniques.
Discover critical concepts and tools that foster effective facilitation for C-level executives and other audiences. Practice your new techniques, get peer feedback, and walk away with new strategies you can use to take your next meeting to a higher level.
WHY SHOULD I ATTEND?
- Construct questions to stimulate conversations, understand the importance of staying on topic, and recognize environmental characteristics that encourage interaction.
- Acquire resolution strategies to use in challenging situations and when handling difficult participants.
- Participate in role-play activities, work through real-life scenarios, and leave with facilitation tools, techniques, and best practices you can apply immediately in your next group session.
- Define desired outcomes for the facilitated session.
- Recognize group dynamics and behavioral styles.
- Apply techniques to demonstrate confidence and command attention.
- Ask appropriate probing and thought-provoking questions.
- Apply idea-generating and decision-making tools and methods.
- Apply conflict/difficult dialogue strategies.
Are You an Effective Facilitator?
When was the last time you were in a room with a truly exceptional facilitator—where the group was engaged, progress was being made, and issues were raised and then resolved? For me, a great...
Make the Most of Limited Training Time
Which learning strategies provide the greatest return with limited training time? Which engage learners, but also enable personal reflection? Cause learners to work hard, but also play with purpose?...
Facilitation Skills Certificate Brochure
Download the brochure to learn everything you need to know about this course.
An Exceptional Facilitator
Best Practices
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Creating our Shared Language
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Facilitators Going Down in Flames
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Models for Managing Conflict
Best Practices
This program is designed for those who need to sharpen their facilitation skills at a higher level. The ideal participant brings facilitation experience from outside a training role; has basic knowledge of meeting-related concepts, such as setting ground rules and creating and managing agendas; and understands fundamental communication principles, such as active listening. This program is well-suited for those who need to build their facilitation skills for the C-suite.
ATD Education programs are designed primarily for learning professionals—trainers, instructional designers, and organization development practitioners—but will also greatly benefit anyone within an organization who is responsible for developing others, from managers to human resource specialists.

"I feel more confident in my facilitation skills and feel that I have gained quite a bit of new knowledge on how to better read my audience, plan activities that will be relevant, identify and manage conflict, and prepare for the unexpected! This training program was extremely relevant to my work and I look forward to using everything I learned in the coming months."

"My favorite takeaways were all the tools that were modeled to get the best out of any facilitation situation. I would recommend this program to all who facilitate, especially if you have some experience. It can really make you see what your strong points and weaknesses are and how to effectively use tools that can help you achieve a positive experience for your participants."

"It is always great to attend a session with a facilitator who knows her stuff. Robyn knows her stuff! My favorite takeaways were: The differences between facilitation and training. When facilitating a session, I don't own the problem; it isn't mine to fix. I gained many new tools that will enable me to help a group move toward consensus and decision."
Things to Know
ATTENDANCE
Face-to-Face Certificate Courses
Participation in all originally scheduled days of the program is mandatory in order to receive the certificate of completion and CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.
Online Certificate Courses
Participation in all online sessions at their currently scheduled day and time is mandatory to receive a completion certificate and any applicable credits.
ATD requires active participation through the program to receive credit for the class. Active participation includes, but is not limited to, participating in virtual classroom activities, discussions, breakout sessions, and intersession work. Please note that using a tablet or mobile device severely limits your ability to fully and actively participate.
For programs with five or more sessions, one missed live session can be made up by listening to the session recording in full. Participants who miss more than one live session will not be eligible to receive the certificate. For programs with four or fewer sessions, attendance at all live sessions is required to receive a certificate. If you meet the eligibility requirements, a certificate will be issued to you through the ATD Learning Portal at the end of the program. All sessions will be recorded and available for participants to review throughout the program for your reference.
CREDITS
14.0 learning hours
1.4 CEUs awarded
Up to 14.0 APTD Recertification Points through the ATD Certification Institute.
Up to 14.0 CPLP Recertification Points through the ATD Certification Institute.
This program has been approved for 14.0 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.
This program is valid for 14.0 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrm.org/certification.
TECHNICAL REQUIREMENTS
A laptop computer with Wi-Fi capability is required for both face-to-face and online programs. Please do not bring mobile devices (phones, tablets, etc.) in lieu of a laptop. There will be no computers available on-site for participants. Note: You might not have an optimal experience if you are using Internet Explorer or Microsoft Edge to access your courses. Chrome is the recommended browser.
ATD LEARNING PORTAL
Enrolled in a program? Sign in to the ATD Learning Portal with your ATD account credentials two weeks before the first day of class to:
- Engage with your facilitator and peers.
- Access pre-work assignments.
- View any technical requirements.
- Review logistical information.
TRANSFERS/CANCELLATIONS
Click here to review our cancellation policy.
FREQUENTLY ASKED QUESTIONS
Have additional questions about ATD courses? Visit our FAQs for answers.