ATD Global
ATD China
Facilitation Skills Certificate
An effective facilitator builds consensus around a topic, uses prompting questions to steer a group toward a plan of action, and manages disparate participants who may not want to actively engage with one another. This hands-on workshop is designed to move you beyond fundamental facilitation skills and into the realm of higher-level meeting facilitation. You will gain exposure to the critical concepts and tools that foster effective facilitation for C-level executives and other audiences. You will also practice facilitation techniques, receive feedback from your peers, and walk away with new strategies you can apply during your next meeting. Learn from an exceptional instructor who has mastered facilitation techniques and will model techniques as you move through the workshop.
This immersive learning experience is designed to provide competent facilitators with the skills needed to become effective facilitators. You will participate in role-playing activities; work through real-life scenarios; gain insight from the stories of top-notch facilitators; and leave with facilitation tools, techniques, and best practices that you can immediately apply in your work.
Your learning experience will be guided by an exceptional facilitator who has a deep knowledge of successful facilitation strategies. These strategies will be demonstrated as you move through the program, giving you the opportunity to observe critical facilitation techniques in action.
You will also share your facilitation experiences with others, and be able to put your skills into practice by preparing for and facilitating select segments throughout the session.
- Gain credibility by learning to command attention and exude confidence when facilitating.
- Add new tools to your facilitator toolbox.
- Practice crucial facilitation techniques that can be quickly transferred to your work.
- Pre-Work: Familiarize yourself with course content through a short pre-work assignment.
- Supplemental Resources: This program includes tools and templates to help you apply what you learn once you’re back on the job.
This program is designed for those who need to sharpen their facilitation skills at a higher level. The ideal participant brings facilitation experience from outside a training role; has basic knowledge of meeting-related concepts, such as setting ground rules and creating and managing agendas; and understands fundamental communication principles, such as active listening. This program is well-suited for those who need to build their facilitation skills for the C-suite.
ATD Education programs are designed primarily for learning professionals—trainers, instructional designers, and organization development practitioners—but will also greatly benefit anyone within an organization who is responsible for developing others, from managers to human resource specialists.
After this program, you will be able to:
- Define desired outcomes for the facilitated session.
- Recognize group dynamics and behavioral styles.
- Apply techniques to demonstrate confidence and command attention.
- Ask appropriate probing and thought-provoking questions.
- Apply idea-generating and decision-making tools and methods.
- Apply conflict/difficult dialogue strategies.
Face-to-Face: 2 days
On-Site: Flexible dates & duration
Earn 1.4 Continuing Education Units (CEUs) upon successfully completing this program. This program may be eligible for up to 14 CPLP recertification points. This program may be eligible for up to 14 APTD recertification points. This program has been pre-approved for 14 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute. This program is valid for 14 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrm.org/certification.
Participation in all originally scheduled days of the program is mandatory in order to receive the certificate of completion and 1.4 CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.
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Robyn Rickenbach is the president of Springboard International. She is an innovative, strategic thinker and an exceptional facilitator. For more than 25 years, she has facilitated collaborative decision making, empowered teams to achieve more, and served as a catalyst to create a positive, long-term impact for organizational teams. Springboard International is a practice of organizational effectiveness, facilitators, and coaches; learn more at www.springboardintl.com.Full Profile -
Peggy Greenberg is President of Peggy Greenberg Training and Consulting. Peggy has over 30 years of experience in staff and organization development. Prior to starting her own business, Peggy was the Director of the Office of Education and Training for the United States Senate. Her office was responsible for the training and development of Senate staff in Washington DC and throughout the country. She has also held Director level positions in large health care systems in Washington, DC and Boston. Since starting her own training and consulting firm, Peggy’s clients have included the Department of Justice, US Senate, Glenridge Healthcare Solutions, K12, and the City Of Alexandria to name a few. Peggy is passionate about the importance of lifelong learning and the value of developing employees to their full potential. Her clients know her as someone that is very skilled at competently assessing needs and designing learning that is both engaging and relevant. Peggy’s passion for continuous development drives her to always seek new ideas, concepts and methods to enhance her professional skills. In addition to her undergraduate degree in Nursing and graduate degree in Adult and Continuing Education, Peggy is certified to administer a number of tools and programs including the Myers-Briggs Type Indicator and The Bridges Managing Organizational Transition program. Peggy also is a trained moderator for Harvard Business Publishing’s Breakthrough Leadership Program.Full Profile -
Nanci Appleman-Vassil, M.A., NCC, CSP is a highly experienced business professional with more than 20 years of experience delivering training, organizational development, executive coaching, and corporate consulting interventions with a focus on developing leaders, including leadership development, change management, and building high-performing teams. She specializes in facilitating individuals, groups, and organizations toward better solutions for increased engagement and effectiveness. Nanci’s consulting experience includes the technology, healthcare, engineering, manufacturing, education, and retail industries. Her clients include GSK, Red Hat, Nomacorc, LLC, Citrix, and Cisco. Her certifications include Vital Smarts, MBTI, DiSC, DDI, Situational Leadership and Achieve Global. Nanci holds an M.A. in Counseling from the University of Colorado and a B.A. in Psychology and Education from the University of Denver. She is a member of the National Training Labs Institute for the Applied Behavioral Sciences (NTL), and the Association for Talent Development (ATD), among other organizations. Nanci is Past-President for the Research Triangle Park (RTP) Chapter of ATD, a past member of the ATD ICE Program Advisory Committee, and was a member of the ATD National Advisors for Chapters (NAC) from 2011-2013.Full Profile -
Nancy Mikkelsen is passionate about the power of being positive and integrating that concept into everything she does. Nancy has over 25 years of experience in training and development in a variety of organizations ranging from large Fortune 500 companies to not-‐for-profit organizations. Her attitude, drive and skill at working at all levels within an organization and her ability to design, develop and deliver training has lead to positive results and a better bottom line. Nancy’s technical background led her to become a strong proponent of using the power of technology to transform learning. In addition to an engineering degree and extensive graduate work in Adult Education, Nancy has also been certified in a variety of educational tools such as the Kouzes/Posner Leadership Challenge and Career Coaching. She is also affiliated with Harvard Business Publishing delivering their Leadership Direct and Breakthrough Leadership Programs. Nancy is a National Member of ASTD and also served on several local chapter boards during her career. She also serves on several volunteer community boards. She devotes many hours to local community theater in Allentown both on and off stage.Full Profile -
Emmy Monticelli, CPLP, is a certified professional leadership and corporate coach, instructional designer, facilitator and classroom trainer who specializes in the retail sector. With over 20 years of experience, Emmy has been a corporate trainer, a regional trainer, global content & development manager and a senior sales & training manager overseeing a team of educators. Although she has enjoyed all of her positions, Emmy is most passionate about designing and developing learning solutions, facilitating learning and coaching & developing individuals and teams. Learning modules that she facilitates the most include: performance improvement, situational leadership, communication, team-‐building and change management to name a few. Emmy earned her Bachelor’s degree in Marketing and Communications, along with her MBA from Assumption College in Worcester, MA. She acquired her Certified Professional Coach accreditation through iPEC in Marlborough, MA.Full Profile -
Carrie Addington is an internal ATD Facilitator. She is a down-to-earth educator and people development coach with a passion for delivering effective communication solutions with a spirited energy. As a business consultant and educator for the past 10 years, Carrie has worked with a wide variety of business segments including retail, beauty, education, and nonprofits, and has worked with C-level executives, directors, managers, and high potentials. She has experience designing and delivering customized management and self-development programs, including personal coaching on strategy and communication. She has delivered training on key business management principles for small business owners through Bumble and Bumble University in New York, deemed the “Harvard of Hair” by the Harvard Business Review, to classrooms ranging from 20 to 150 attendees. Carrie has delivered on topics ranging from energetic accountability, leadership, and great feedback to cross-generational communication, resolving conflict, and presentation skills. Carrie is a part of the coaching network with the prominent, global executive leadership and management company, The Mind Gym. She has a master of fine arts, poetry, from George Mason University and serves on the board of the American Poetry Museum in Washington, D.C. Carrie is passionate about using her love of language and the arts to work with individuals on establishing deeper connections with their daily work.Full Profile -
Vanessa Fludd is a manager in the education department of the Association for Talent Development (ATD).Full Profile
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