Models of Emotional Intelligence

• Distinguish between emotional intelligence (EI) and emotional quotient (EQ).

• Recognize the contributions of three models of EI to improving emotional intelligence.

• Identify the benefits of applying emotional intelligence, both personally and professionally.

• Capability Area: Emotional Intelligence & Decision Making

• Knowledge Skill Statement(s): 1.2.1 Knowledge of Theories of Emotional Intelligence

This course is appropriate for those who have been asked to take on new duties and need to quickly upskill.

This course is also appropriate for those early in their career or making a career shift. This may include instructional designers, independent consultants, professional trainers or facilitators, or training coordinators.

Additional information to help you prepare for your program:

• Completion Requirements: Review the attendance policy before your course begins to ensure your successful completion.

• Technical Requirements: Ensure your tech is ready for the first day of your program.

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