A transformational leader with over 18 years of critically acclaimed experience in Service Delivery, Operations Management, Financial Management, Project Management, Information Technology, and Training & Development. A strong believer in people, she maintains that everyone has the potential to be amazing at what they do during their career- the key is to have the right mindset and willingness. She is agile, collaborative; and a natural teacher. She earned an MSc in Management & International Business from Birmingham City University, UK.