Turnover is costly for any company, but nowhere is it more detrimental than in the customer service sector. As the economy grows, employees have more opportunities to find jobs they are better suited for, that offer them better perks, and will be more fulfilling. The fact of the matter is, particularly in the service industry, there are any number of employers that would love to poach their competitors’ workers—particularly the high performers. In Houston, there is an average of 650