The business landscape is rapidly evolving, and this pace has only been accelerated by the global health crisis. Distributed workforces and changing marketplaces have increased the need for resilience and flexibility in employees as well as highlighted the importance of upskilling and reskilling, and smart employers are looking for opportunities to do exactly that. By focusing on reskilling existing employees, an organization can increase its efficiency, but thoughtful consideration must be given to the process if it’s going to be successful. The most important step before undertaking an upskilling or reskilling effort is to gather data. Understanding where workforce gaps are and what skills employees are already bringing to the table is helpful in determining what skills are necessary to move forward. During the process, it’s also important to encourage knowledge sharing. Collaboration at all levels will ensure the process is smooth. Finally, ensure training is personalized and unique to each employee’s specific situation