Walmart has doubled down on its employee training efforts recently, and a part of that effort is focused on new technologies. The retail giant is betting big on virtual reality (VR) systems and techniques to help better train staff members. The company plans to install VR training platforms at each of their 200 training centers across the country by the end of 2017. Using 360-degree video, the company is estimating some 150,000 employees will use Oculus Rift systems to encounter situations they will have to respond to in the workplace using onscreen prompts. These videos will range from 30 seconds to five minutes and will help employees navigate the waters of customer service, management, and specific situations like Black Friday shoppers. The company partnered with Strivr Labs to create these employee experiences after a Walmart executive saw the University of Arkansas football team using virtual reality systems to train. If the pilot program in the training centers is successful, Walmart is expected to expand the program to its 5,000 retail locations across the country.
Walmart’s Training Goes High-Tech