I recently graduted with a Master's of Science in Industrial/Organizational Psychology. I have a love and passion for training and development. Creating content and teaching brings me great joy. I have spent 10+ years training and coaching in the call center world. I am now working in the manufacturing industry in a varied role. In my private life, I conduct a lot of research and prepare lessons plans on various topics. Feel free to connect or add me on LinkedIn for more about me. I am looking forward to growing my network with other professionals. Hope to hear from you soon.