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Action Plan for Sales Success Premium Content

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To help bank branches improve struggling customer portfolios, a new training program focuses on the importance of action plans and follow-up.

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  • Ryann K. Ellis

    Ryann K. Ellis is an editor for the Association of Talent Development (ATD). She has been covering workplace learning and performance for ATD (formerly the American Society for Training & Development) since 1995. She currently manages ATD's Community of Practice blogs, as well as ATD's government-focused magazine, The Public Manager. Contact her at rellis@td.org. 

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