Artificial intelligence (AI) is poised to disrupt just about every industry, but human resources in particular is positioned to benefit greatly from this new technology. More and more suppliers in this space are offering AI solutions to help HR professionals in competitive fields find and retain the best talent. However, this doesn’t mean the robots are taking over. "Rather than replacing HR experts, revolutionary new AI tools are complementing people's skills," wrote Andrew Chamberlain, Glassdoor's chief economist, in a report. "AI is taking over low-value aspects of many HR jobs, allowing professionals to focus on higher-value uses of their time." Advances in neural networks and natural language processing will help HR professionals focus on the more cerebral functions of their job while automating the mundane. Phil Alexander, CEO and founder of Nexus A.I., a program that helps companies find employees that match their needs, says, "[AI] allows vast amounts of data to be collected and processed that would be beyond human capability," adding, “Having the data-crunching capability and insight of AI can validate the innate human 'gut' feel, and allows a business to help free up its valuable human capital to focus on more urgent or critical activities."
AI and Automation Make HR Professionals More Efficient