Q. What are the benefits of Eventbrite?
A. By using Eventbrite, your chapter can:
- create a customized event page, displaying event details and allowing attendees to register with ease
- use a variety of promotional tools, including customized event URL, email invitations, and online integration with your chapter’s website
- accept major credit cards online, receive registration funds directly, and track sales online
Q. What are the features of Eventbrite?
A. Eventbrite offers your chapter a variety of features including the ability to create name badges, produce printable and customizable reports, promote your event online, and more.
Q. Is my chapter required to use Eventbrite.com?
A. No. Eventbrite is being made available as an option based on feedback from chapter leaders for a branded event registration solution. Your chapter can choose to use Eventbrite or any other event management program.
Q. How much does it cost to use Eventbrite.com?
A. The chart below explains the fees for using Eventbrite:
(% of Ticket Price)
- Fees are charged only when you make a sale.
- There are no fees for free events.
- At your option, fees can be paid by the attendee by including them in your ticket price.
Q. Is there a set-up fee and are there monthly fees?
A. There is no setup nor monthly fee.
Q. What programs can be used for processing payment?
A. Paypal or Google Checkout
Q. What are the ways the Eventbrite fees can be covered?
A. At your option, fees can be paid by the attendee in the ticket price or the chapter can pay the fees.
Q. How often will the chapter receive an invoice if the chapter chooses to pay the fees rather than including in the customer price?
A. Eventbrite will send an invoice at the beginning of each month for the fees collected in the previous month.
Q. If the attendee/ticket buyer pays for the fees; does the chapter still receive an invoice?
A. Yes, Eventbrite will send the chapter an invoice via email for the fees Eventbrite has collected on your behalf. If you do not sell any tickets, you will not get billed.
Q. How can I brand Eventbrite for my chapter?
A. You can upload your chapter logo when you customize your event registration page.
Q. Can my membership roster be uploaded to Eventbrite?
A. Yes, you can upload and save a contact list for an event invitation.
Q. Can the chapter contact get an email notification when someone registers for an event?
A. Yes, the chapter contact will receive an email message when someone registers for an event. Chapter contacts can also run a report of all the registered attendees for events. As an additional option, invitations can be sent with RSVPs to contacts from the chapter.
Q. Can more than one leader from the same chapter set up chapter events using Eventbrite?
A. Yes, you can set up one generic account for your chapter or have personal accounts set up. Once your chapter is set up, you can add additional users, as needed.
Q. What is the advantage for chapters to use the ATD-Eventbrite registration? Is there a discounted rate for chapters?
A. The ATD-Eventbrite site provides an event registration service with customizable pages and an ATD branded look. Although there is not a discounted rate for chapters, chapter leaders and staff researched event registration programs and recommended Eventbrite for its affordable rates and strong support.
Q. Whom do I contact if I have a question or need assistance?
A. If you have a question or need assistance, you can contact Eventbrite directly by completing the online form. If your issue is not resolved by Eventbrite, you can contact your Chapter Relations Manager.