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March 2019 Chapter of the Month

Rocky Mountain

The chapter created and implemented an evaluation process for events. Following the completion of each chapter event/activity, four key questions are posed and discussed: 1) What was supposed to happen? 2) What did happen? 3) Why did it happen? 4) What can we do to improve for the next time? Since implementing this evaluation process, the chapter has seen its events and activities improve beyond the data received through its surveys. While event attendees provided general feedback on surveys, their comments did not address the event’s planning and coordination. The after-review process identified a strategy for how the board or event coordinators can provide a better event by strengthening the process.